[ad_1] Thank you for joining us on “Cloud hub: From cloud chaos to clarity”. Contact centers are of significant value to businesses, but they often have to deal with aRead More
Tag: Experience
The connected world: Delivering a best-in-class customer experience
[ad_1] Thank you for joining us on “Cloud hub: From cloud chaos to clarity”. The increasing adoption of cloud-based applications has become a hidden hero enabling a smoother transition whileRead More
Turning AI into your customer experience ally
[ad_1] It’s one thing to know whether an individual customer is interested in a new mattress or replacing the sofa cushions; Knowing how to mobilize those people and make theRead More
Building Apps Helps Turn the Office into a Touchless Experience
[ad_1] Myrna Coronado-Brookover, senior vice president of asset services at Transwestern, a commercial real estate company that helped oversee the app’s rollout, said the app is “an important piece ofRead More
Most of us will experience climate change first through water.
[ad_1] In closing this thread, I came across a video of a submerged highway on Twitter just outside of Vancouver. He was not alone. British Columbia’s densely populated urban heartRead More
In the experience economy, experience systems take center stage.
[ad_1] In a now-famous 1998 article Harvard Business Review, B. Joseph Pine II and James H. Gilmore introduced the business world to the concept of the experience economy. The theoryRead More
Creating a better human experience at work starts with trust
[ad_1] What if managers and leaders at companies focused on a new goal: to elevate the human experience? This paradigm shift is something Amelia Dunlop, chief experience officer at DeloitteRead More
How Did You Experience Extreme Weather?
[ad_1] happened”a disastrous summer” As the planet warms, extreme weather events such as wildfires, heat waves, hurricanes, droughts and floods are becoming more common. What extreme weather events have youRead More
Facebook’s Next Goal: Religious Experience
[ad_1] Months before the Hillsong megachurch opened its new outpost in Atlanta, its pastor sought advice on how to build a church in a pandemic. from facebook. The social mediaRead More